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Thread: suspension

  1. #1
    dzaohfz is offline x10Hosting Member dzaohfz is an unknown quantity at this point
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    suspension

    Hello,

    I'm french, why my hosting is suspended ?

  2. #2
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: suspension

    The suspension reason says that you need to explain your site.

  3. #3
    stpvoice's Avatar
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    Re: suspension

    Unsuspending to have a look for the HRU issue.
    Couldn't see anything obvious. Will check with LW. May be one of his.
    Last edited by stpvoice; 04-30-2011 at 09:53 AM.


  4. #4
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: suspension

    Wasnt me, but I can see the problem. The error_log has multiple errors being thrown on the same second over and over and over and over and over - something got stuck in a loop SOMEWHERE and dragged the system down like an anchor.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  5. #5
    dzaohfz is offline x10Hosting Member dzaohfz is an unknown quantity at this point
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    Re: suspension

    what I must do ?

  6. #6
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    Re: suspension

    If you agree to fix the fault Livewire described within 24 hours, I will unsuspend your account.


  7. #7
    dzaohfz is offline x10Hosting Member dzaohfz is an unknown quantity at this point
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    Re: suspension

    I don't understand what is exactly the fault ?

  8. #8
    stpvoice's Avatar
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    Re: suspension

    Quote Originally Posted by Livewire View Post
    Wasnt me, but I can see the problem. The error_log has multiple errors being thrown on the same second over and over and over and over and over - something got stuck in a loop SOMEWHERE and dragged the system down like an anchor.
    As Livewire described before in quite a lot of depth, there is something on your site causing a major resource usage issue. You need to find it and correct it, or your account will be suspended again. Do you agree to fix it?


  9. #9
    dzaohfz is offline x10Hosting Member dzaohfz is an unknown quantity at this point
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    Re: suspension

    ah, I had many visitors... I can't fix it sorry

  10. #10
    stpvoice's Avatar
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    Re: suspension

    In that case, your account remains suspended.
    You could upgrade to Prime, Illuminated or Premium, where the HRU limits are higher. Then you could have your account back.


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