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Thread: FTP Login Problem

  1. #1
    Amabelle is offline x10Hosting Member Amabelle is an unknown quantity at this point
    Join Date
    May 2008
    Location
    Sydney, Aus
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    15

    FTP Login Problem

    Hi There!

    I'm having problems logging into my FileZilla account.
    I have been able to log into my cPanel with no problems whatsoever - details are correct.
    I have also tried to use CoreFTP and that still won't work.
    I've used FileZilla in the past with no problems. I've also noticed that my website (www.amabelle.elementfx.com) isn't displaying in my browser IE8 (Version 8.0.6001.18702) but is working fine on other browsers. Again, this little hiccup is new and I'm wondering if they're somehow related?

    Any help you can give me would be very very much appreciated!!!
    Thank you :D
    Status: Resolving address of ftp.amabelle.elementfx.com
    Status: Connecting to 69.175.104.34:21...
    Status: Connection established, waiting for welcome message...
    Response: 220 ProFTPD 1.3.3d Server (ProFTPD) [::ffff:69.175.104.34]
    Command: USER anonymous
    Response: 331 Anonymous login ok, send your complete email address as your password
    Command: PASS **************
    Response: 530 Login incorrect.
    Error: Critical error
    Error: Could not connect to server


  2. #2
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Aug 2007
    Location
    Sweden
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    6,569

    Re: FTP Login Problem

    By the look of that you are trying to log in as anonymous, not with your actual username/password.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  3. #3
    Amabelle is offline x10Hosting Member Amabelle is an unknown quantity at this point
    Join Date
    May 2008
    Location
    Sydney, Aus
    Posts
    15

    Re: FTP Login Problem

    Hi Anna
    Thank you so much for responding!!
    I just tried to manually input my details (previous attempt was a result of Site Manager) and it works fine now.
    Best wishes

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