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Thread: Suspended?

  1. #1
    worqy27 is offline x10Hosting Member worqy27 is an unknown quantity at this point
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    Suspended?

    My hosting account seems to be suspended. I get this text?
    Site explanation required - immediate login required.

    What shall i do?

  2. #2
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: Suspended?

    As that text says, explain why your site is password protected, if we can't review the site, we have no way to know that it is abiding ToS.

    Preferably, there should be a test account available for staff to use during reviews.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  3. #3
    worqy27 is offline x10Hosting Member worqy27 is an unknown quantity at this point
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    Re: Suspended?

    That was the first time my account has been suspended for anything like that.

    You could just ask for a test account before suspending people that in future might pay for hosting.
    I can make a test account for you, if I could login to the cPanel -> phpMyAdmin

  4. #4
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: Suspended?

    Can you please explain:
    a) the purpose of your site, and
    b) why the entire site is password-protected

    I have unsuspended your account so that you can create a test account for reviewing purposes. If you could, please PM me the details of that account so that I may review your site. Once I am finished, I will let you know here so that you may remove that account if you so desire.
    (I will not be intentionally making any changes to your site, such as posting in a forum, etc. -- simply looking at what is there to ensure it abides by the Terms of Service)
    Last edited by Skizzerz; 05-07-2011 at 02:30 PM.

  5. #5
    worqy27 is offline x10Hosting Member worqy27 is an unknown quantity at this point
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    Re: Suspended?

    I can't send a Private Message to you:
    worqy27, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
    I will you give the login info and a explanation of my site in a PM, when its working...

  6. #6
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: Suspended?

    Please post the explanation here so that other community support representatives can read it. If you are unable to write PMs, then come onto our IRC network so that a community support representative can help you.

  7. #7
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Suspended?

    Quote Originally Posted by worqy27 View Post
    I can't send a Private Message to you:


    I will you give the login info and a explanation of my site in a PM, when its working...
    Hello,

    Please email me the details of the test account within 24 hours from now. If you have not done so within that time, your account will be resuspended.
    My email address is: stpvoicex10@live.co.uk

    Thanks.


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