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Thread: account suspended

  1. #1
    vitorino.cruz89 is offline x10Hosting Member vitorino.cruz89 is an unknown quantity at this point
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    account suspended

    Please my account has been suspended can you unsuspended it ?
    Kind regards, Vitorino Cruz

  2. #2
    vishal's Avatar
    vishal is offline -::-X10 Guru-::- vishal has a brilliant futurevishal has a brilliant future
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    Re: account suspended

    Your account is Permanently suspended for file hosting.You had violated our TOS.
    Regards ~ Vishal
    Giving Reputation (at bottom of my post ) is the best way to encourage the person who helped you on forums.

  3. #3
    vitorino.cruz89 is offline x10Hosting Member vitorino.cruz89 is an unknown quantity at this point
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    Re: account suspended

    This os probably a mistake. i've also upgrade my account to Prime Membership.
    Please give me back access to my account.

    Kind regards,
    Vitorino Cruz

  4. #4
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: account suspended

    Hello,

    Prime still does not allow you to host files. Your account will remain suspended as per the Terms of Service you agreed to at signup.


  5. #5
    vitorino.cruz89 is offline x10Hosting Member vitorino.cruz89 is an unknown quantity at this point
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    Re: account suspended

    What do I need to do to restore the account, I'm not hosting files intentionaly but at leat give me access to download and retrive my files.
    kind regards,
    Vitorino Cruz

  6. #6
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: account suspended

    Hello,

    As has been said twice before, your account has been permanently suspended. As per the Terms of Service:
    Quote Originally Posted by Terms of Service
    8. Suspensions

    If an account is suspended for a breach of the terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or partial to an account holder that has been suspended.
    You can have no further access to your account for any reason.
    Last edited by stpvoice; 05-09-2011 at 11:28 AM.


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