Cpanel login

[wild_crazy_finally86]

Hello,
For some reason my forums login is wild_crazy_finally86 and my unsername to control panel is calikat... when I try and configure my ftp server is will not login with neither user names. I have tried changing my password and i have followed all instructions accordingly can you please fix this problem.
Thank you,
Kat

[stpvoice]

Hello,

Please confirm you are using:
Host: starka.x10hosting.com
Username: calikat
Pass: your cPanel pass
Port: 21