LinkBack URL
About LinkBacksWhy my account is suspended if in the control panel there is no INFORMATION? visit www.matrushkita.x10.mx
need help
x10Hosting Member
Why my account is suspended if in the control panel there is no INFORMATION? visit www.matrushkita.x10.mx
need help
Community Support Rep
Hello,
Are you able to log into your cPanel? Your account is not showing as suspended in the system, so it's likely the redirect is still in place and wasn't removed for some reason when the account was unsuspended after a past suspension. If you can access cPanel, could you please post the contents of the .htaccess file in the public_html directory?
Thanks.
Last edited by stpvoice; 05-22-2011 at 09:04 AM.
Abuse Compliance Officer
Repaired; STP had it dead on, during the unsuspension it failed to undo the "suspended" version of the .htaccess. I logged onto the server itself and restored it back to the one prior to the suspension, so it should work again
TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!
Posting Permissions
