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Thread: Unsuspension of hosting account

  1. #1
    fundet20 is offline x10Hosting Member fundet20 is an unknown quantity at this point
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    Unsuspension of hosting account

    Please remove the suspension of my account. I didn\'t know that IPB wasn\'t allowed in x10hosting. I\'ll remove it as soon as my hosting account is released.

    Please understand that my Android app\'s website, fundet.in is hosted in this same account and it\'s very important that atleast that website is accessible by people. If you really want to take any action, then you can delete my pragith.tk hosting account, but PLEASE don\'t do anything to fundet.in

    I understand my mistake and promise not to repeat it again.

    Thanks for understanding,
    Pragith

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Unsuspension of hosting account

    No problem with IBP so long as you don't have an illegal / nulled / illegally altered copy of the script, which, apparently, is what you uploaded.
    This is a zero tolerance violation of the terms of service so your account is now permanently suspended and you will not be allowed access to your site.


  3. #3
    fundet20 is offline x10Hosting Member fundet20 is an unknown quantity at this point
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    Re: Unsuspension of hosting account

    I now understand, and as I mentioned I won't repeat my mistake.

    Could you atleast release the domain fundet.in so that I can use it in another x10 account?

    If it weren't for fundet.in, I wouldn't have begged you so much. I understood the mistake, and understand your zero-tolerance level thingy.

    I get this error:
    Error from park wrapper: fundet.in is owned by another user.

    As I have understood your policy, you also please try to understand about my business.

    Thanks!

  4. #4
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    Re: Unsuspension of hosting account

    Hello,

    The domain will be released from the account when it is deleted sometime after 14 days of suspension. You can't use another account until this one is deleted. You'll have to wait until then to use the domain on another account.


  5. #5
    fundet20 is offline x10Hosting Member fundet20 is an unknown quantity at this point
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    Re: Unsuspension of hosting account

    Thanks for your reply.

    All I am asking is to delete the domain. Please!

    I'm NOT requesting my hosting account back. NOT requesting any backups, any files, any database, anything. Even if you don't want to delete pragith.tk and let it delete automatically after 14 days, it's fine. Because that's the domain which violated the policy.

    Please delete fundet.in so that I can resume my business. As of now it's running on domain re-direction.

    Can anyone for once act like a human not like a bot and understand the problem here? I'm NOT asking for a miracle, I'm not (again) asking for my account back or anything. All I want is to delete the domain from your database.

    Thanks!

    My cPanel username: fundet
    Last edited by fundet20; 05-23-2011 at 10:21 AM.

  6. #6
    stpvoice's Avatar
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    Re: Unsuspension of hosting account

    Hello,

    That will not be possible. That's final. I can see your perspective, but we've got to follow policy.

    Thanks.


  7. #7
    fundet20 is offline x10Hosting Member fundet20 is an unknown quantity at this point
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    Re: Unsuspension of hosting account

    Hmm...there's no point in showing frustration. Appreciate your quick response and strictness towards policy. I understand my fault, and won't repeat the mistake.

    It's because of such good staff that x10 is the best free hosting around.

    Cheers

    EDIT:
    Before you close this thread, could you please tell me why I'm facing this error :

    It appears that we are having some slight difficulties, please wait and try your request again. (3C179A72)

    And it comes under this funny url:

    https://x10hosting.com/control/?jack...auseitisskynet

    I'm not facing this issue when I login with another x10 account.
    Last edited by fundet20; 05-23-2011 at 10:39 AM.

  8. #8
    stpvoice's Avatar
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    Re: Unsuspension of hosting account

    Hello,

    Thank you for your understanding. It wouldn't have been uncommon to have a lot of swearing at that point.
    I'm going to close this ticket now as the issue and query has been dealt with.

    Thanks.


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