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Thread: Suspended while installing Batavi

  1. #1
    anzgine21 is offline x10Hosting Member anzgine21 is an unknown quantity at this point
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    Suspended while installing Batavi

    Dear Support,

    I was suspended while installing an e-commerce program, Batavi, but fortunately the suspended was lifted later that day. May I check with you, is there anyway I can install this program without being suspended?

    I look forward to your reply.

    Thank you very much,

    Best regards,

    Anzgine

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Suspended while installing Batavi

    Hello,

    It looks as though you were suspended for high resource usage-essentially when you use more than your fair share of server. Please see: http://x10hosting.com/wiki/HRU
    You should be able to install it, but some software may just be too heavy for free. Please keep in mind that if you upgrade to Prime the limits are doubled, and on Premium the limits are considerably higher.

    Thanks.


  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Suspended while installing Batavi

    Step 2 of the installer is the problem, it's running more CPU than Prime would allow for a much longer period of time than normally allowed as well.

    That said, if you can get past step 2, the problem itself should go away - legitimate vBulletin installs have this issue as well.


    For the curious, I checked the system log for what caused it; it shows the url in question was step 2 of the installer, CPU 50+% for over 30 seconds.
    Last edited by Livewire; 05-27-2011 at 03:50 PM.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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