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Thread: account suspension...

  1. #1
    aps.sids81 is offline x10Hosting Member aps.sids81 is an unknown quantity at this point
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    account suspension...

    My hosting account sids.x10.mx is suspended...

    Suspension Reason: Lwscanner: virus detected, trojan. Iframe-3 in index. Htm [zero tolerance, permanent suspension] [lwscanner].

    This is a false positive.. there is no virus on the page... kindly resolve the problem...

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: account suspension...

    Re-checking.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  3. #3
    Livewire's Avatar
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    Re: account suspension...

    Virus confirmed, suspension will stand.

    There is an i-frame in your index.htm; if you google the url, you end up with MULTIPLE virus reports, including a Google Safe Browsing Diagnostic Page. Let me quote some awesome details from that:

    Code:
    Has this site hosted malware?
    Yes, this site has hosted malicious software over the past 90 days. It infected 1453 domain(s)
    That'd be why it is marked in most antivirus software as a viral iframe, and why it resulted in an instant suspension.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  4. #4
    aps.sids81 is offline x10Hosting Member aps.sids81 is an unknown quantity at this point
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    Re: account suspension...

    oh my GOD..!!!

    I think my PC is infected with the virus..
    Kindly remove the suspension.. you can delete all the files... care will be taken in future about the same..

    Thank you..

  5. #5
    stpvoice's Avatar
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    Re: account suspension...

    Hello,

    No, this is a permanent suspension. It's unlikely any virus on your PC could embed itself in your site.


  6. #6
    aps.sids81 is offline x10Hosting Member aps.sids81 is an unknown quantity at this point
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    Re: account suspension...

    sir,

    I have got everything checked... It is an i-frame malware which once run infects every .htm, .asp, .php, etc. files by embedding some lines of code and hence an i-frame to malicious url in it..

    Kindly help.. please remove the suspension..
    If you still can't do it, please delete by account or tell me how to delete it...

    Thanks

  7. #7
    carl6969's Avatar
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    Re: account suspension...

    We are unable to expedite account deletions under these circumstances.
    Your account will be automatically deleted by the system after at least 14 days have past - could be longer.


  8. #8
    stpvoice's Avatar
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    Re: account suspension...

    Quote Originally Posted by aps.sids81 View Post
    sir,

    I have got everything checked... It is an i-frame malware which once run infects every .htm, .asp, .php, etc. files by embedding some lines of code and hence an i-frame to malicious url in it..

    Kindly help.. please remove the suspension..
    If you still can't do it, please delete by account or tell me how to delete it...

    Thanks
    And I know what the Iframe does. I don't need it explaining to me how you broke the ToS. The fact is you did. End of story.


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