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Thread: Why NO support for Prime member to login to forum

  1. #1
    bdistler's Avatar
    bdistler is offline x10 Lieutenant bdistler is an unknown quantity at this point
    Join Date
    May 2010
    Location
    Catalina AZ USA
    Posts
    349

    Why NO support for Prime member to login to forum

    I have tried since 5/12 to receive support to resolve
    this issue via IRC, Free-Hosting forum, AMP
    with no help back from x10hosting

    try to log in to x10 forum http://x10hosting.com/forums/free-hosting/
    use copy/paste to input password

    receive
    You have entered an invalid username or password. Please enter the correct details and try again.
    when I try to change password so I can login to forum
    using Email link and/or Account Management Panel (AMP)
    with Email domain or username (username will NOT log me in to AMP)
    use copy/paste to input password

    have use http://x10hosting.com/forums/login.php?do=lostpw
    and receive same type errors

    receive
    Your password change request has been processed. The changes that occurred to your services are listed below:
    Your client account password was updated successfully.
    Your forum account, bdistler, had its password updated successfully.
    Your hosting account bdistler has a password update processing. View.
    NOTE: ==> Your forum account, bdistler, had its password updated successfully. <==

    also receive Email
    Hey there!
    Your x10Hosting client account password has just been successfully changed through our account panel.
    You can access the client account panel using the following URL: http://x10hosting.com/control
    NOTE: ==> Your x10Hosting client account password has just been successfully changed through our account panel

    at [ Hosting Account Actions ] received
    Hosting Password Update submitted May 29 at 4:32 pm MHN3V2KZYQ30
    action status
    Error information Update to your hosting account password.
    result An error occurred while processing this action.
    The error is message is shown.
    NOTE: ==> An error occurred while processing this action
    and is NO error message
    and is time update submitted error it was at 08:54 AM MST/AZ which is 2 or 3 hr before server time

    I need to know what the error is....

    This Thread (post) was made in the AMP and as such
    I can read this thread but I can not reply or update or edit it

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
    Join Date
    Dec 2008
    Location
    United Kingdom
    Posts
    5,939

    Re: Why NO support for Prime member to login to forum

    Duplicate, closed.


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