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Thread: Still not able to access anything...

  1. #1
    armstrong8923 is offline x10Hosting Member armstrong8923 is an unknown quantity at this point
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    Still not able to access anything...

    I signed up last week with the user intlabs and have still not been able to do anything with my account, access to cpanel has not been available throughout and I do not see if there is anything else I may acheive. Can somebody reply with some information regarding my account.

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Still not able to access anything...

    Hello,

    There have been no reported issues with cPanel on your server, so it must be something at your end. Please try both: https://stoli.x10hosting.com:2083/ and http://stoli.x10hosting.com:2082/ to access cPanel. You should be using the username: intlabs.
    If that doesn't work, please try resetting your password as per the instructions here: http://x10hosting.com/wiki/How_to_Ch...Panel_Password

    Thanks.


  3. #3
    armstrong8923 is offline x10Hosting Member armstrong8923 is an unknown quantity at this point
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    Re: Still not able to access anything...

    Thankyou for your quick reply,

    I have tried both ssl and non-ssl, the message I keep receiving is...

    [a fatal error or timeout occurred while processing this directive]

    can't write into /home/intlabs/.cpanel/nvdata.cache: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 65
    Carp::croak('can\'t write into /home/intlabs/.cpanel/nvdata.cache: No such fi...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
    Storable::logcroak('can\'t write into /home/intlabs/.cpanel/nvdata.cache: No such fi...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 248
    Storable::_store('CODE(0xbbd7870)', 'HASH(0x173eb60)', '/home/intlabs/.cpanel/nvdata.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 236
    Storable::lock_nstore('HASH(0x173eb60)', '/home/intlabs/.cpanel/nvdata.cache') called at /usr/local/cpanel/Cpanel/NVData.pm line 65
    Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 155
    Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 187
    Cpanel::NVData::_get(undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 133
    Cpanel::ExpVar::expvar('$NVDATA{\'x3_hideicons\'}' ) called at cpanel line 1722
    main::execiftag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3864
    main::dotag_finished_headers(0) called at cpanel line 3664
    main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
    main::cpanel_parse('GLOB(0xbd7a680)') called at cpanel line 2491
    main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    main::real_exectag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3876
    main::dotag_finished_headers(0) called at cpanel line 3704
    main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
    main::cpanel_parse('GLOB(0xbd57c90)') called at cpanel line 5121
    main::run_standard_mode() called at cpanel line 424

  4. #4
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Still not able to access anything...

    Hello,

    Okay, so is that after you've logged in, or do you see it straight away at those links?
    Could you paste the URL in the address bar at the error screen into your next reply?

    Thanks.
    Last edited by stpvoice; 06-01-2011 at 05:10 AM.


  5. #5
    armstrong8923 is offline x10Hosting Member armstrong8923 is an unknown quantity at this point
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    Re: Still not able to access anything...

    This is after I have attempted a login, the url is https://stoli.x10hosting.com:2083/fr...28976039341384

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