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Thread: FTP Access for \'special FTP accounts\'

  1. #1
    dudeman199675 is offline x10Hosting Member dudeman199675 is an unknown quantity at this point
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    FTP Access for \'special FTP accounts\'

    I\'ve just registered an account today and I\'m trying to access the site\'s files through FTP. The special account I\'m trying to use doesn\'t seem to work. I imported the config file into FileZilla and tried to connect. This is what it says in the log:

    Status: Resolving address of ftp.swiftdroid.co.cc
    Status: Connecting to 69.175.122.178:21...
    Status: Connection established, waiting for welcome message...
    Response: 220 ProFTPD 1.3.3e Server (ProFTPD) [::ffff:69.175.122.178]
    Command: USER anonymous
    Response: 331 Anonymous login ok, send your complete email address as your password
    Command: PASS **************
    Response: 530 Login incorrect.
    Error: Critical error
    Error: Could not connect to server

    Since this didn\'t work I tried using the manual settings, I inputted the username, server and port, left the password empty because it doesn\'t say and I get the same error.

    I tried the same with Core FTP and it did the same thing. Please help.

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: FTP Access for \'special FTP accounts\'

    Hello,

    Please try the FTP details outlined here: http://x10hosting.com/wiki/FTP

    Thanks.


  3. #3
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: FTP Access for \'special FTP accounts\'

    Command: USER anonymous
    Response: 331 Anonymous login ok, send your complete email address as your password
    Command: PASS **************
    Response: 530 Login incorrect.
    You need to make sure your entering a username when logging into FTP.
    Thanks,
    Brandon Long

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