account suspended / Pls inform me ASAP. Plss :))

[jimmiscom96]

account has been suspended.. i cant even login to cpanel to backup my site.
Pls inform me as i have very important files, and data on mysql that i really need it.

I really dont understand why account has been suspended. i only keep i small site to show my work.

[stpvoice]

Hello,

Your account is not suspended.
You can update your password as per the instructions here: http://x10hosting.com/wiki/How_to_Ch...Panel_Password

Thanks.