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Thread: cPanel password not updated

  1. #1
    themonex is offline x10Hosting Member themonex is an unknown quantity at this point
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    cPanel password not updated

    Hey
    I have tried updating my cPanel password by using this guide http://x10hosting.com/wiki/How_to_Ch...Panel_Password, but it only change the other passwords.
    What could the problem be?
    Another question, how do I change the ftp password?

  2. #2
    stpvoice's Avatar
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    Re: cPanel password not updated

    Hello,

    The FTP password would be changed with your cPanel password. Other FTP accounts can be changed from cPanel.
    It can take a bit longer for cPanel changes to go through as it's a different system to the account panel etc. Give it a couple of hours and see if it changes.

    Thanks.


  3. #3
    themonex is offline x10Hosting Member themonex is an unknown quantity at this point
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    Re: cPanel password not updated

    Hey
    It been over 24 hours since the update process started and the password still haven't changed.

  4. #4
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    Re: cPanel password not updated

    Hello,

    Please log into the account panel, click "Hosting" in the header bar, then click the "Login to cPanel" button.

    Thanks.


  5. #5
    themonex is offline x10Hosting Member themonex is an unknown quantity at this point
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    Re: cPanel password not updated

    It fails to login, but I can login with the old password

  6. #6
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    Re: cPanel password not updated

    Hmm. Try going through the change process again. Remember maximum 8 characters alphanumeric.


  7. #7
    themonex is offline x10Hosting Member themonex is an unknown quantity at this point
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    Re: cPanel password not updated

    ahh, I have used a 10 char. password, I try change to a 8 char.
    Thanks

  8. #8
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    Re: cPanel password not updated

    Actually, it's usernames that are 8 characters, not passwords. Sorry about the confusion.
    Even so, try changing it again.


  9. #9
    themonex is offline x10Hosting Member themonex is an unknown quantity at this point
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    Re: cPanel password not updated

    It still haven't changed

  10. #10
    themonex is offline x10Hosting Member themonex is an unknown quantity at this point
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    Re: cPanel password not updated

    I have tried updating the password for the third time at least, but still no luck... I think there is some kind of bug. What can I do?

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