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Thread: Question about x10Hosting Hosting Account Suspension

  1. #1
    workface.info72 is offline x10Hosting Member workface.info72 is an unknown quantity at this point
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    Question about x10Hosting Hosting Account Suspension

    In recent days I have come across my website suspended;

    "We now offer an option to prevent account inactivity and increase resource usage limits. For a small fee, you can upgrade your hosting account to x10Hosting Prime, which will prevent these suspensions from occuring during the duration of the subscription. Upgraded accounts are given multiple other perks alongside inactivity prevention. If you'd like more information on this upgrade please visit http://x10hosting.com/prime-membership"

    In recent days I have come across my website suspended

    I wonder what they mean by resource exceeded, which limits ...

    Because I use wordpress, with 5 or 6 plugins, do not use extras scripts, do not understand how can I keep the suspence account ...

    My Account: http://vmteixeira.x10.mx or http://vitorteixeira.co.cc

    thanks
    Last edited by workface.info72; 06-08-2011 at 07:16 AM.

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Question about x10Hosting Hosting Account Suspension

    Howdy;
    Please take a look at High Resource Usage .
    It is very likely that some or all of your WordPress plugins are causing the issue.
    - Carl


  3. #3
    workface.info72 is offline x10Hosting Member workface.info72 is an unknown quantity at this point
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    Re: Question about x10Hosting Hosting Account Suspension

    I think the error's here: 20 concurrent processes executing

    if my site has for example, has 10 users online, I think that will have more than 20 processes running at the same time, or am I wrong?

  4. #4
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Question about x10Hosting Hosting Account Suspension

    Hello,

    It could be any one of those things. For now, I'd suggest disabling all plugins to see if that solves it. If not, you'd need to consider upgrading to Prime or Premium, or using something other than wordpress to make your site lighter.

    Thanks.


  5. #5
    workface.info72 is offline x10Hosting Member workface.info72 is an unknown quantity at this point
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    Re: Question about x10Hosting Hosting Account Suspension

    Hello,

    Upgrade to Premium or Prime, for this already out of the question because I do not know if this project has legs to walk.

    How to disable plugins, I can not do as Wordpress would be a confusion, and even do not think that is the problem, I use:

    All in One SEO Pack;
    Clicky for WordPress
    SyntaxHighlighter Evolved
    Redirection
    ReplyMe
    WP-PageNavi

    and for the admin

    WP-Optimize
    WordPress Database Backup
    Google XML Sitemaps

    Thanks, I'll see what the best solution...

  6. #6
    stpvoice's Avatar
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    Re: Question about x10Hosting Hosting Account Suspension

    Hello,

    A couple of those plugins are known to cause issues. If it were me, I'd disable them, but you can choose to ignore my advice. If these suspensions become regular though, we'll have to take further action if you show no motivation to fix it.

    Thanks.


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