I tried to reset password for my account, followed the steps, entered my email, got confirmation that instruction will be sent to my email address. It never did. I tried couple times, and waited couple days. Still nothing. Please help.
I tried to reset password for my account, followed the steps, entered my email, got confirmation that instruction will be sent to my email address. It never did. I tried couple times, and waited couple days. Still nothing. Please help.
Are you sure you are checking the right email address? Our systems are sending the mail to [removed for privacy reasons]. If that is the correct address, please check your spam folder.
In the meantime, I noticed you were suspended for inactivity, so I went ahead and unsuspended your account. It is a requirement that you have to log into the forums here once every 31 days or risk being suspended for inactivity, you never have to post.
Last edited by Skizzerz; 06-10-2011 at 10:32 AM. Reason: removed since customer got reply
Thank you for reset my site. The problem is that I forgot the password to the cPanel setting, which should be the same login to the forum as how it was initially setup. I can reset the forum password, and be able to login. BUT, I still could not log in to https://x10hostingcom/control It did not send me email there. I have tripple checked my email, in inbox, trash, and spam folder. Can you reset my cPanel password?
So appreciate your help. Thank you.
We cannot reset your cpanel password. The login to http://x10hosting.com/control is your email address and FORUM password.