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Thread: your services are horrible... free or not

  1. #1
    scott55 is offline x10Hosting Member scott55 is an unknown quantity at this point
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    your services are horrible... free or not

    how appropriate that I was logging in to delete everything and close my account, when I was notified that my account is suspended because its running low on space?!? Thats garbage. I have changed almost nothing over the last month. I demand that you delete everything I've uploaded, and close my account. Upon completion, I need notification via email.

    Please let me know when you can address this.

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: your services are horrible... free or not

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

    Account Deletion Request - Please delete my free hosting account.
    cPanel username:
    ( ) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified.
    Remember to place the X inside the parentheses and your cPanel username where indicated.

    We do not provide support via email, particularly for free services. Needless to say that the majority of support staff are volunteers, I find it very unreasonable that you see it right to take this out on us.
    Last edited by stpvoice; 06-13-2011 at 10:19 AM.


  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: your services are horrible... free or not

    I also show no active suspensions -ever- being placed on the account. If you're receiving an error message somewhere, it'd be nice to actually give is the error message. Cause, you know, without knowing the error message, finding the -cause- of the error is generally impossible.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  4. #4
    Smith6612's Avatar
    Smith6612 is offline <<< wants a Turkey Smith6612 has a spectacular aura about
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    Re: your services are horrible... free or not

    Quote Originally Posted by scott55 View Post
    how appropriate that I was logging in to delete everything and close my account, when I was notified that my account is suspended because its running low on space?!? Thats garbage. I have changed almost nothing over the last month. I demand that you delete everything I've uploaded, and close my account. Upon completion, I need notification via email.

    Please let me know when you can address this.
    You can't get suspended for being low on disk space. If you're talking about an error message cPanel gives relating to low disk space and suspended operations, that's a temporary issue that is solved within a short time of it happening. Your site should still continue to work and you should be able to use FTP to transfer your files to/from the server.

    My signature likes cookies! Do you? :D

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