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Thread: ADMIN my host suspend!!!!!!!help plz

  1. #1
    lastsaeid59 is offline Banned lastsaeid59 is an unknown quantity at this point
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    ADMIN my host suspend!!!!!!!help plz

    administrator
    excuse me
    my free host account suspend because of my fault.
    I didn't follow the terms ,of course just the language!!!
    but I'm going to install English on my site but when I come I see my Hosting account suspend!!

    admin I beg you just two days more to install English on my site??just two days???it's complete just I want to Upload and configure some setting??
    please


    even I don't have any back up!!!!!???????please :'(

  2. #2
    masshuu's Avatar
    masshuu is offline Head of the Geese masshuu has a spectacular aura about
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    Re: ADMIN my host suspend!!!!!!!help plz

    Hello,
    As stated in the TOS, we require all sites to be in English, Spanish, or French. You were told at the time you need to provide one within 72 hours but never responded to the post. Its since been 336 hours.
    Just leading the flock.
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  3. #3
    lastsaeid59 is offline Banned lastsaeid59 is an unknown quantity at this point
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    Re: ADMIN my host suspend!!!!!!!help plz

    Quote Originally Posted by masshuu View Post
    Hello,
    As stated in the TOS, we require all sites to be in English, Spanish, or French. You were told at the time you need to provide one within 72 hours but never responded to the post. Its since been 336 hours.

    I respond and say I need more time to translate it to English,(because I'm too busy this month)

    OK now its ready just, two or even one days I need to install
    please
    just two or one day.....

    ---------- Post added at 02:49 PM ---------- Previous post was at 02:33 PM ----------

    our site is for an NGO and we don't have enough money yet, because of that we don't buy your service yet,but soon I will personally buy your premium service for this NGO
    but now please help us
    just let us two or one day more,I will promise you to translate our site for you
    I promise you...

    I said the translation is finished just need some time to install it completely on our site
    Last edited by lastsaeid59; 06-14-2011 at 09:50 AM.

  4. #4
    masshuu's Avatar
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    Re: ADMIN my host suspend!!!!!!!help plz

    Hello,

    I will give you 48 hours to apply the translation.
    Just leading the flock.
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  5. #5
    calistoy's Avatar
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    Re: ADMIN my host suspend!!!!!!!help plz

    It wasn't suspended again for the language translation requirement (which is a manual suspension). You were instead suspended automatically by the system for high resource usage. You can unsuspend yourself in your account panel https://x10hosting.com/control/login.php. Please fix your site of any high resource usage.

  6. #6
    lastsaeid59 is offline Banned lastsaeid59 is an unknown quantity at this point
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    Re: ADMIN my host suspend!!!!!!!help plz

    Quote Originally Posted by calistoy View Post
    It wasn't suspended again for the language translation requirement (which is a manual suspension). You were instead suspended automatically by the system for high resource usage. You can unsuspend yourself in your account panel https://x10hosting.com/control/login.php. Please fix your site of any high resource usage.

    I can't underestand

    I need sometime to fix it
    but the time is very short??!!

    ---------- Post added at 03:49 PM ---------- Previous post was at 03:47 PM ----------

    Quote Originally Posted by calistoy View Post
    It wasn't suspended again for the language translation requirement (which is a manual suspension). You were instead suspended automatically by the system for high resource usage. You can unsuspend yourself in your account panel https://x10hosting.com/control/login.php. Please fix your site of any high resource usage.

    Ohh
    thanks I find it

    ---------- Post added at 04:03 PM ---------- Previous post was at 03:49 PM ----------

    can I copy my files to another host???
    because I want to have Back up in other host!??

    when I copy my file with Net2Ftp it get suspended because of high resource??

  7. #7
    stpvoice's Avatar
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    Re: ADMIN my host suspend!!!!!!!help plz

    Hello,

    Accounts are suspended for High Resource Usage if they go over any one of the limits outlined here: http://x10hosting.com/wiki/HRU
    Seems odd you want to move host.....
    Quote Originally Posted by lastsaeid59
    our site is for an NGO and we don't have enough money yet, because of that we don't buy your service yet,but soon I will personally buy your premium service for this NGO
    Last edited by stpvoice; 06-14-2011 at 11:09 AM.


  8. #8
    lastsaeid59 is offline Banned lastsaeid59 is an unknown quantity at this point
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    Re: ADMIN my host suspend!!!!!!!help plz

    NO I just want to have my site in other Host and if I can't succeed to complete translating I want to have back up

    my trans again have some problem because of that I want to copy
    but every where I go I finally want to buy your premium
    because I love your services

    ---------- Post added at 04:18 PM ---------- Previous post was at 04:17 PM ----------

    you don't answer me
    can I have a back up to another ftp or not??

  9. #9
    stpvoice's Avatar
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    Re: ADMIN my host suspend!!!!!!!help plz

    Yes, we can't stop you.


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