CPanel not working

**miinzp** · 06-14-2011 07:38 PM

Hello,
My CPanel is not working.

When I click in the CPanel button show this mensage:
"[a fatal error or timeout occurred while processing this directive]"

Can you help me?

Thanks,
Caio

**Jennacide** · 06-14-2011 10:43 PM

Hi there miinzp!

I'm wondering if you received this error message shortly after creating your account. This can happen from time to time depending on how long it takes the name servers to update. In laymen's terms, it could be a couple of mins to several hours. Let me know and we can go from there ;)

**miinzp** · 06-15-2011 12:00 PM

When I click in the message, show this:

can't write into /home/miinzo/.cpanel/nvdata.cache: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 65
Carp::croak('can\'t write into /home/miinzo/.cpanel/nvdata.cache: No such fil...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
Storable::logcroak('can\'t write into /home/miinzo/.cpanel/nvdata.cache: No such fil...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 248
Storable::_store('CODE(0x12b9d880)', 'HASH(0x173eb60)', '/home/miinzo/.cpanel/nvdata.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 236
Storable::lock_nstore('HASH(0x173eb60)', '/home/miinzo/.cpanel/nvdata.cache') called at /usr/local/cpanel/Cpanel/NVData.pm line 65
Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 155
Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 187
Cpanel::NVData::_get(undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 133
Cpanel::ExpVar::expvar('$NVDATA{\'x3_hideicons\'}' ) called at cpanel line 1722
main::execiftag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3864
main::dotag_finished_headers(0) called at cpanel line 3664
main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
main::cpanel_parse('GLOB(0x12d40db0)') called at cpanel line 2491
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
main::real_exectag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3704
main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
main::cpanel_parse('GLOB(0x12d1d940)') called at cpanel line 5121
main::run_standard_mode() called at cpanel line 424

I sign up, then I click in cp panel and show this message.

**stpvoice** · 06-15-2011 12:06 PM

Escalated to staff.

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