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Thread: Username not accepted at account login

  1. #1
    xennon is offline x10Hosting Member xennon is an unknown quantity at this point
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    Username not accepted at account login

    Trying to log in to my account using my username "xennon" does not work! I MUST use the email address before it's accepted - WTF? The thing says email address ~OR~ username!

    Why is this NOT WORKING!

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Username not accepted at account login

    Hello,

    Only email address is valid now after a recent update. If you've forgotten your password, use the "I forgot my password link". If you've forgotten your email address, I can tell you what it is.

    Thanks.


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