500 Internal Server Error SMF Webinstall.php

[sharwanr42]

Hello,
Well I uploaded the webinstall.php of SMF via FTP. When I try to access the file to install it on the hosting, it says, 500 Internal Server Error. I refreshed, cleared cache, re-uploaded the file, everything. Nothing worked. Any ideas?

[stpvoice]

Hello,

Did the package include a .htaccess file? If so, please post it. If using cPanel file manager you'll need to enable the viewing of dotfiles to see it.
Also, please verify that directories/files are not CHMOD 777. Generally, directories should be 755 and files 644.

[Livewire]

Also, try to AVOID using the Web Installer, which is all I see present on your account in the forum subfolder. The web installer will quite likely fail-out due to the High Resource Usage restrictions, as it'll take some time to download it from their site.

You'll be better off if you download the zip file, upload it, and extract it from cpanel's file manager, as it won't have to burn time and cpu to do the download part of it. It should also avoid any random 500 ISE's as it won't be trying to do things that are blocked by the php configuration.

[sharwanr42]

Hello,

Did the package include a .htaccess file? If so, please post it. If using cPanel file manager you'll need to enable the viewing of dotfiles to see it.
Also, please verify that directories/files are not CHMOD 777. Generally, directories should be 755 and files 644.

The package does NOT include anything except a websintall.php file. Its an installer. And I'm using FTP, not the file manager. I use it on FileZilla. Also, as stpvoice said, I'll try using the complete package and get you with the reports.

And I guess free hosting includes unlimited bandwidth and hence the usage of the term "high CPU usage" or "high bandwidth" are misleading.

Also, I'm not using the one click installer from the CPanel(Softwares), since all of those SMF are not updated, as in not 2.0, they're 1.1.13.

The .htaccess file has nothing
And error_log file contains this:

text/x-generic error_log
ASCII text

[17-Jun-2011 07:43:13] PHP Notice:  Undefined index:  access in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 07:43:13] PHP Warning:  in_array() [<a href='function.in-array'>function.in-array</a>]: Wrong datatype for second argument in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 07:43:13] PHP Notice:  Undefined index:  access in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 07:43:13] PHP Warning:  in_array() [<a href='function.in-array'>function.in-array</a>]: Wrong datatype for second argument in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 09:09:58] PHP Notice:  Undefined index:  access in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 09:09:58] PHP Warning:  in_array() [<a href='function.in-array'>function.in-array</a>]: Wrong datatype for second argument in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 09:09:58] PHP Notice:  Undefined index:  access in /home/gtamp/public_html/forum/webinstall.php on line 1319
[17-Jun-2011 09:09:58] PHP Warning:  in_array() [<a href='function.in-array'>function.in-array</a>]: Wrong datatype for second argument in /home/gtamp/public_html/forum/webinstall.php on line 1319

[Livewire]

Resource Usage only counts CPU/Ram; the bandwidth -is- unmetered.

However, just cause bandwidth is unmetered doesn't mean a script can use all of the available cpu for an indefinite amount of time either, or scripts like TorrentFlux would kill the servers within about 2 seconds.

[stpvoice]

The package does NOT include anything except a websintall.php file. Its an installer. And I'm using FTP, not the file manager. I use it on FileZilla. Also, as stpvoice said, I'll try using the complete package and get you with the reports.

And I guess free hosting includes unlimited bandwidth and hence the usage of the term "high CPU usage" or "high bandwidth" are misleading.

I'm not familiar with SMF and assumed it was the "install" script you were referring to. Apologies.

[sharwanr42]

Well I just uploaded all the files of SMF. I checked that no directory has 0777 CHMOD. I added mysql Databases correctly and they work. Well the installation was working fine until the last step, "Finalizing"(Step 5). This step leads to the 500 Internal error again. I tried waiting for 10 mins and tried, no use.

Also the .htaccess file is empty in the parent folder.

Note: Finalizing Step is the final step and all the forum configurations(MySQL Setup, Admin Accounts, Dumping Data, etc) are done already in previous ones.

EDIT: Issue solved. I was able to install correctly. Still wondering why there was that 500 Internal Problem at the end. Would that error still continue during the usage of the forum?

[Livewire]

Looks like it may have been fixing itself, cause I don't get a 500 ISE when I go to the forum directory. It's showing me a generic starting SMF forum with 1 board and 1 automatic-post from the SMF crew saying "Welcome to SMF!"

[sharwanr42]

EDIT: Issue solved. I was able to install correctly. Still wondering why there was that 500 Internal Problem at the end. Would that error still continue during the usage of the forum?

Thanks in advance.

[stpvoice]

Hello,

The 500 error should not happen during normal use. If it does there is likely a configuration error somewhere.