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Thread: Is premium payment recurring?

  1. #1
    coldcode13 is offline x10Hosting Member coldcode13 is an unknown quantity at this point
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    Is premium payment recurring?

    If so, how do I cancel it?

  2. #2
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: Is premium payment recurring?

    All of our paid hosting services are recurring.

    If by premium you mean x10premium.com, then you can cancel it by logging into https://clients.x10hosting.com, finding the appropriate service, and hitting the Request Cancellation button at the bottom

    If by premium you mean Prime or Illuminated, you can cancel the subscription by logging into paypal and cancelling it

  3. #3
    coldcode13 is offline x10Hosting Member coldcode13 is an unknown quantity at this point
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    Re: Is premium payment recurring?

    So it will be canceled end of the month? Or immediately?

  4. #4
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Is premium payment recurring?

    I assume it would need approval, but you would be best opening a ticket in the clients' area about this, as this is mainly free hosting support.


  5. #5
    Skizzerz's Avatar
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    Re: Is premium payment recurring?

    When you request cancellation, the service will continue for as long as you've pre-paid (if you pay on a per-month basis, it will last until the end of the month, per-year at the end of the year, etc.); at least, that's how it worked for me back when I cancelled my premium account. I'm not entirely sure if it still works this way so I'd recommend opening a ticket at https://clients.x10hosting.com as stpvoice recommended.

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