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Thread: Help for a new user :)

  1. #1
    matfar9273 is offline x10Hosting Member matfar9273 is an unknown quantity at this point
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    Help for a new user :)

    Hello all,

    I am new to xhosting.com..they have just accepted me, my domain is matfar92.x10.mx But when I visit it, an error pops up..that the URL is not found, error 404 or something like that...

    isn't this supposed to be my 'online site' or am I understanding this concept wrong? How can I access my online site?!

    Thank you very much for all your help!
    Last edited by matfar9273; 06-25-2011 at 06:50 AM.

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Help for a new user :)

    *Moved To Free Hosting*


  3. #3
    matfar9273 is offline x10Hosting Member matfar9273 is an unknown quantity at this point
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    Re: Help for a new user :)

    Quote Originally Posted by carl6969 View Post
    *Moved To Free Hosting*
    Ok thanks carl6969 I hope to get a few replies because this is a bit confusing since I cannot access my site: matfar92.x10.mx (if this is the site that I should access after all)

  4. #4
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: Help for a new user :)

    Look in your file manager in your cPanel. Is there a folder called public_html in there?

  5. #5
    matfar9273 is offline x10Hosting Member matfar9273 is an unknown quantity at this point
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    Re: Help for a new user :)

    Quote Originally Posted by calistoy View Post
    Look in your file manager in your cPanel. Is there a folder called public_html in there?
    Hi calistoy. thanks for replying

    So I went the CPANEL, a file manager directory selection pops up
    I choose Web Root (public_html/www) I press Go...

    The following directory pops up:
    - /homeNew/matfar92
    + etc
    + mail
    + public_ftp
    + public_html
    + tmp
    + www

    In my public_html there is a cgi-bin file, and an index.htm that I just put to test. I did NOT place index.htm in cgi-bin..
    cgi-bin is empty..

    So yes, I have public_html, everytime I put a file in there, the 'www' is also updated in the same manner..

    do you have any idea what the problem might be? did the same error appear for you too when you go to matfar92.x10.mx?

    Thanks for all your help

    PS i am assuming that when I upload the files, they are uploaded automatically and that I dont need to press any 'apply' or 'finish' button when I go back to the file manager!
    Last edited by matfar9273; 06-25-2011 at 07:36 AM.

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