DNS Issue?

[eye2fly]

I just had to change my domain registrar's settings to domain-level due to the fact that the DNS was redirecting a blank page, is this a known issue?

[Skizzerz]

Hello,

I'm not entirely sure what you're referring to when you reference "settings to domain-level" and "redirecting a blank page", but I can tell you that your .tk is not showing up as registered in your account, which may have been the cause of this issue. See http://x10hosting.com/wiki/Domain for information on how to add your domain with x10Hosting.

[descalzo]

I do not see an external domain attached to your account.

Could you be more specific in your question?

[eye2fly]

What I mean is that there are in fact DNS Zone settings for the .tk on my control panel, and everything was functioning perfectly until Sunday afternoon, problem was given 24 hours to clear and failed to do so. For those 24 hours, the only thing reachable was a blank page...

[calistoy]

That sounds like an issue with your registrar that x10hosting has no control over. Due to your .tk domain not showing up as added to your hosting account at all and not knowing what your .tk domain is because of that, we'll need that info in order to troubleshoot your problem if it's possible.

[eye2fly]

riftknowspot.tk... is in fact added as a parked domain.. I apologize that I assumed technical support had that information available, rather than publicly blast an only-partially functional domain... functional only in a domain-level forwarding format due to the fact that when the servers came back up after your CPANEL change, nothing but blank pages began appearing...

---------- Post added at 03:48 PM ---------- Previous post was at 03:46 PM ----------

note: FTP similarly inaccessible after the change

[calistoy]

Your hosting account last synced up with the account panel around the 14th this month. If you added your parked domain after that, then another sync has to happen before a lot of us volunteers can see that info accurately, with what they allow us to see, that is.

I visited your .tk domain now, and it's loading just fine. It's still confusing about what you mean by "domain-level" forwarding. Were the primary and secondary nameservers ever set to ns1.x10hosting.com and ns2.x10hosting.com before? I ask this because they are currently not set to x10hosting right now.

[eye2fly]

"domain level forwarding" is an IT term for only a 301 redirect in which the name remains constant in the URL bar... basically having to fake the funk because despite having the DNS zone set ON YOUR END properly, and the registrar set to the name servers (not anymore, because it's not working... hasn't at the cost of money that would've been spent to upgrade services)... YOUR NAMESERVER is not redirecting it properly, nor has FTP functionality worked... both issues occured after your recent changes to stoli server...

[calistoy]

Try setting the nameservers back to x10hosting, now. If it's still not working, then remove your parked domain and then re-park it again. If you are still having the same issues, then could you list here the exact error messages that you are getting?

[eye2fly]

Will you guys be around during non-peak hours then? Because just as it would be painful to you to all of a sudden not have anything work due to no fault or action on your end... same with myself and those that try (and fail 55.97% of the time) to reach my site.