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Thread: Account Suspended. Why?

  1. #1
    amebix is offline x10Hosting Member amebix is an unknown quantity at this point
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    Account Suspended. Why?

    I just had a personal page with stories and all my own content. What gives?

    hipsteradication.pcriot.com

    I cant open a traditional ticket, and theres NO information given as to why this has happened.

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Account Suspended. Why?

    Howdy;
    Your account was temporarily suspended for inactivity.
    I have unsuspended your account.
    Please remember to login to the forums at least once a month to avoid inactivity suspension.
    - Carl


  3. #3
    amebix is offline x10Hosting Member amebix is an unknown quantity at this point
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    Re: Account Suspended. Why?

    Thank you Carl! I just didn't know why. I'll do that. Seems weird that you'd have to- but I'm sure you folks have your reasons. I am in Tech Support myself and I know how it goes. Thanks again,

  4. #4
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: Account Suspended. Why?

    We get a lot of new signups for free hosting every day (I think someone said over 1000 a day at some point, but I don't remember if that was accurate or not). In order to cut down on the costs of hosting that many accounts, especially when a high percentage of users simply stop using their account but leave the files there to take up space on our servers, we implemented an activity policy for free hosting. This way the users who do not care about their accounts anymore will have them automatically deleted to free up space for users that are actually using their accounts for legitimate reasons.

    We do not enforce this restriction if you purchase a prime membership or illuminated hosting, or if you transfer to a premium or vps plan, as it's expected that if you're a paying customer, then you're probably using your account for something

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