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Thread: Can not access the hosting

  1. #1
    x1053 is offline x10Hosting Member x1053 is an unknown quantity at this point
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    Can not access the hosting

    Hi,

    When I try to access the hosting I get this message:

    Pending Hosting Account Signup
    submitted July 2 at 9:48 pmq1kv5zGzcxlOaction statusError occurred during processing
    error code5F9488D4
    resultAn error occurred as your hosting account signup was executed. This error was fatal to the request. Please reattempt your hosting signup again or create a support request.

    Would you please fox that problem.

  2. #2
    stpvoice's Avatar
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    Re: Can not access the hosting

    Hello,

    Is there an option to retry the signup? If so, please go with that and see if it works.

    Thanks.


  3. #3
    x1053 is offline x10Hosting Member x1053 is an unknown quantity at this point
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    Re: Can not access the hosting

    Hi

    I have used the retry button and the same message comes up.

    ---------- Post added at 10:01 PM ---------- Previous post was at 09:47 PM ----------

    Hi,

    Its working fine now thank you, I made a mistake registering the domain name, would you please change it from asa-legal.x10.mx to aca-legal.x10.mx.

    Thank you.

  4. #4
    stpvoice's Avatar
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    Re: Can not access the hosting

    Hello,

    You can make that change from your account panel. Click "Hosting" in the header bar and you should see a link with further instructions.


  5. #5
    Livewire's Avatar
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    Re: Can not access the hosting

    Site explanation is now required. Why is your site an almost 1:1 copy (minus one line) of aca-legal.com which is not hosted on x10hosting?

    And in the footer of your current website, it also indicates the site is copyright aca-legal.com - why is it claiming it's part of aca-legal.com when aca-legal.com is not pointed to any x10hosting service?


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  6. #6
    x1053 is offline x10Hosting Member x1053 is an unknown quantity at this point
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    Re: Can not access the hosting

    Hi,

    I am the web designer for www.aca-legal.com and www.aca-legal.co.uk.

    I could remove the footer if I have access back to the cpanel.

    My registered email is x10@aca-legal.com.

    I could prove your IP number, operating system and browser as you browsed the site to check if its a 1:1 copy:

    2011-07-05 22:41:40 Windows 7 Google Chrome 12.0.742.112
    or
    2011-07-05 23:43:36 Windows 7 Google Chrome 12.0.742.112
    or
    2011-07-06 02:08:28 Windows XP Google Chrome 8.0.552.224
    or
    2011-07-06 08:06:32 Linux FireFox 1.5.0.10

    Any further questions please ask, if not please give me access back and I will remove the footer.

    Mo.
    Last edited by Livewire; 07-06-2011 at 02:39 PM.

  7. #7
    Livewire's Avatar
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    Re: Can not access the hosting

    For security I have removed the IP's from your post; I'm sure the owners of those IP's, self included, don't appreciate having their information displayed without their express written permission.

    I'll update this when i get a response from aca-legal.com's contact-us email link.
    Last edited by Livewire; 07-06-2011 at 02:44 PM.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  8. #8
    Livewire's Avatar
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    Re: Can not access the hosting

    Got the response I needed, the account is unsuspended.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  9. #9
    x1053 is offline x10Hosting Member x1053 is an unknown quantity at this point
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    Re: Can not access the hosting

    Thank you.

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