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Thread: 500 Internal Server Error

  1. #1
    guillaume.hagen27 is offline x10Hosting Member guillaume.hagen27 is an unknown quantity at this point
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    500 Internal Server Error

    Hi,

    I just uploaded my website and when I try to access to it I have an error 500. I read different posts about this error, but I can't find a solution. Can you please help me. Thanks

  2. #2
    vv.bbcc19's Avatar
    vv.bbcc19 is offline Community Advocate vv.bbcc19 is just really nice
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    Re: 500 Internal Server Error

    Boru is working fine.
    This is a small check to see if the site files that you uploaded are creating the problem.
    --> as you already have the backup,
    create a temporary folder in public_html and move all the site files(those you uploaded) into that temporary folder.
    Now clear your browser cache and flush dns(see this)
    Now hit http://aghagen.x10.bz/
    If you donot get the error now,it would be clear that the site files you uploaded had to do something with the 500 internal server error
    Also it is to be noted that all site files should have file permissions as 644 and all folder are set to be 755 for correct functioning of the site.
    BCV | Community Support Representative
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  3. #3
    guillaume.hagen27 is offline x10Hosting Member guillaume.hagen27 is an unknown quantity at this point
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    Re: 500 Internal Server Error

    dear vv.bbcc19,

    Thank you for your fast answer. I tried everything you said and it still doesn't work. I think the problems comes from php configuration because my html pages works fine : http://aghagen.x10.bz/guillaume/.
    I just copied the same files into my local apache server and it works fine, so I don't understand what is happening.

    Do you have other clues ?

    Thanks

  4. #4
    descalzo's Avatar
    descalzo is offline Grim Squeaker descalzo has a brilliant futuredescalzo has a brilliant futuredescalzo has a brilliant future
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    Re: 500 Internal Server Error

    1. All files (especially .php files) must have permissions set to 0644 . 0666 or 0777 will cause 500 errors.

    2. .htaccess files also can cause 500 errors. Trying to set php variables will do it. Not setting RewriteBase will also do it.
    Nothing is always absolutely so.

  5. #5
    guillaume.hagen27 is offline x10Hosting Member guillaume.hagen27 is an unknown quantity at this point
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    Re: 500 Internal Server Error

    I removed the .htaccess, but I don't know what I can write inside to make my website working. I checked my files and they look having the good rights. I don't understand why I could install Joomla and now with the same files I have this error. Do you know what kind of variable I can write into the .htaccess file?
    Thanks

  6. #6
    guillaume.hagen27 is offline x10Hosting Member guillaume.hagen27 is an unknown quantity at this point
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    Re: 500 Internal Server Error

    Hi,

    I finally solved my problem, it was a problem with rights on the public_html folder. I checked all inside and it was this one!!!

    Thank you for your help.

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