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Thread: 500 error

  1. #1
    skysimflight22 is offline x10Hosting Member skysimflight22 is an unknown quantity at this point
    Join Date
    Feb 2011
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    3

    500 error

    Hi, When I try to access my site at http://skysimflight.x10.mx/ I get this error:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, no-reply@x10hosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I can access it via FTP and cPanel and all the files and folders look OK.

    Thanks, I would appreciate any help you can give

  2. #2
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
    Join Date
    Nov 2007
    Location
    Texas
    Posts
    2,153

    Re: 500 error

    Hello,

    500 Internal Server Errors are caused by errors on your account that you can easily fix once you figure out what the error is. The common causes for 500 Internal Server Errors are below:
    1. Permissions. Files MUST be 644 and folders MUST be 755.
    2. Not specifying a RewriteBase when using RewriteRules in .htaccess.
    3. Trying to use php_flag or php_value in .htaccess.

    Please see our wiki page for more information.

  3. #3
    skysimflight22 is offline x10Hosting Member skysimflight22 is an unknown quantity at this point
    Join Date
    Feb 2011
    Posts
    3

    Re: 500 error

    Hi,

    Thanks for the info, but it doesn't help...I have no experience of sites.

    I have relaced both the site and the forum from backups, but it didn't help....I was viewing the site when it failed due to no apparent reason, that's very strange.

    Anyway, I can't fix it, so would you please just remove the whole thing and my account for this site as I am totally frustrated by the whole thing.

    Thanks

  4. #4
    SJ.Wolfe's Avatar
    SJ.Wolfe is offline x10 Elder SJ.Wolfe is an unknown quantity at this point
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    Washington, U.S.A.
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    Re: 500 error

    If you are certain you want to delete your account, please follow the directions in this thread: Account deletions, policy change.

    Note that your account will be put on a queue before permanent deletion, in which you will have 14 days to change your mind and cancel the deletion.
    SJWolfe - Volunteer Community Customer Service Representative
    Do NOT PM me, email me, or leave me a profile comment requesting support - Create a support ticket.
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