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Thread: Unable to send e-mail via Webmail

  1. #1
    smithee's Avatar
    smithee is offline x10Hosting Member smithee is an unknown quantity at this point
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    Question Unable to send e-mail via Webmail

    Hi all,

    I've decided to start using the webmail provided as I require a more professional-looking e-mail account instead of the *ahem* personal one. I log into the Hosting Account Management page just fine (where it shows stats about your site etc), and then I click on the "Log into Webmail" button. I get a new page loaded that says, "You are logged in as XYZ" and then click on the "Read Mail Using SquirrelMail" link. I then click on "Compose", type in my personal e-mail address in the "To:" box, write a random subject and message, and press send. However after about 20 seconds, I get this message:

    Message not sent. Server replied:
    Connection timed out
    110 Can't open SMTP stream.

    Is there something up with that server that it's failing to handle messages? Or is there something that I can personally fix myself?

    Thanks!
    .

    Be nice to nerds. Chances are you’ll end up working for one. - Bill Gates

  2. #2
    SJ.Wolfe's Avatar
    SJ.Wolfe is offline x10 Elder SJ.Wolfe is an unknown quantity at this point
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    Re: Unable to send e-mail via Webmail

    Squirrelmail ( x10's default email webclient ) is currently not functioning properly. I would recommend either installing roundcube ( http://roundcube.net/ ) into your account with the proper security measures (I.e. password protection), or using a third party client, such as Microsoft Outlook ( http://office.microsoft.com/en-us/outlook/ ) or Windows Live Mail ( http://explore.live.com/windows-live-mail?os=other )
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  3. #3
    smithee's Avatar
    smithee is offline x10Hosting Member smithee is an unknown quantity at this point
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    Re: Unable to send e-mail via Webmail

    Oh right okay, yeah I've decided to implement it into WLM soon after and it works fine. Thanks for the update though!
    .

    Be nice to nerds. Chances are you’ll end up working for one. - Bill Gates

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