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Thread: Inactivity Suspension

  1. #1
    subsonicx75 is offline x10Hosting Member subsonicx75 is an unknown quantity at this point
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    Inactivity Suspension

    It may be a long shot, as I've been out of town for quite some time, and truthfully forgot to return to the forums. However, enough time has passed it may be unrecoverable, but I thought I would check anyway.

    subsonicx.x10.mx (domain: subsonicx.com)

    Thanks, and I understand if it cannot be recovered or if it is against policy to do so.

  2. #2
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: Inactivity Suspension

    Yeah, it looks like the account is gone in that I can't find any record of that domain in our system. If you can remember, what was your cPanel name just so we can verify if it was actually deleted or not?

    If it was deleted, then I'm afraid that all of the content is gone from our servers, meaning that we would have nothing to give to you.

  3. #3
    subsonicx75 is offline x10Hosting Member subsonicx75 is an unknown quantity at this point
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    Re: Inactivity Suspension

    I understand. I believe the cPanel name was thespecv. (Being that it was something other than subsonicx)

    Thanks again for trying, I appreciate it.

  4. #4
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: Inactivity Suspension

    Hello,

    Unfortunately, it seems that your account was indeed deleted on 2011-07-10 (just one day before you posted!) after having been suspended for 35 days. Per our Terms of Service, suspended accounts are automatically deleted anytime after 14 days. Since the account is indeed gone, you may feel free to sign up for a new one, but we unfortunately do not have any files or databases to give you as they have all been wiped from our system.

    If you sign up for another account, you can avoid this issue in the future by purchasing a prime membership, which removes the activity requirement of logging into the forums once every 31 days, in addition to a slew of other perks.

    Again, apologies for the bad news, and I hope you continue your stay here at x10Hosting!

  5. #5
    subsonicx75 is offline x10Hosting Member subsonicx75 is an unknown quantity at this point
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    Re: Inactivity Suspension

    Thank you for trying. I have created another account, so this ticket can be closed. Again, thanks for looking in to it, I appreciate the effort.

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