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Thread: Hosting account suspended

  1. #1
    ferninio_wapo92 is offline x10Hosting Member ferninio_wapo92 is an unknown quantity at this point
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    Hosting account suspended

    Hello! I made ​​a mistake for which I have suspended the account. From my ftp program (FileZilla) I was transferring an image hosting script to another host (or so I thought). Seeing that there was error, I look to see if I transfer the script well, and I see that I was transferring the script to my x10 account. If you can delete the script and give me another chance ... Thanks.

  2. #2
    leafypiggy's Avatar
    leafypiggy is offline Community Advocate leafypiggy is on a distinguished road
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    Re: Hosting account suspended

    Unfortunately, file hosting websites are against our Terms of Service, whether your meant to upload it to x10 or not. This is a zero-tolerance suspension, and you will not be granted any access to your account, nor will you get any backups of any data you have on your sites or in your databases, as per section 8 of the ToS.
    Neil Hanlon | x10Hosting Support Representative
    Neil[at]x10hosting.com
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    Terms of Service IRC

  3. #3
    ferninio_wapo92 is offline x10Hosting Member ferninio_wapo92 is an unknown quantity at this point
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    Re: Hosting account suspended

    Ok thanks, now I have 3 accounts suspended... this hosting is very severe. The other suspenses are because I don't remember the terms of service.
    Others hostings are better because they give you another chance; in this hosting, no.
    Now I have my forum and other archives losts.
    Thanks for all the help.

  4. #4
    leafypiggy's Avatar
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    Re: Hosting account suspended

    I'm very sorry you feel that way - however I would like to point out that we are better because we have strict policies like this. Other hosts don't suspend for most of the things we do, and as a result have a great number of people who abuse their service - and they let them. We also have people who abuse our service, but we have scanners and various other things in place to counter the abuse - and suspend people for doing things against our Terms of Service.
    Neil Hanlon | x10Hosting Support Representative
    Neil[at]x10hosting.com
    █ I'm always happy to help. Just ask a question in Free Hosting
    Terms of Service IRC

  5. #5
    leafypiggy's Avatar
    leafypiggy is offline Community Advocate leafypiggy is on a distinguished road
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    Re: Hosting account suspended

    ferninio_wapo92: Did you have anything else on your site besides the image hoster? If you had a forum or anything like that, I am able to unsuspend you and you can have your account back.

    I appologize, as I forgot about this rule.
    Neil Hanlon | x10Hosting Support Representative
    Neil[at]x10hosting.com
    █ I'm always happy to help. Just ask a question in Free Hosting
    Terms of Service IRC

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