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Thread: ERROR Webmail no longer works

  1. #1
    bdistler's Avatar
    bdistler is offline x10 Lieutenant bdistler is an unknown quantity at this point
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    May 2010
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    Catalina AZ USA
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    ERROR Webmail no longer works

    cPanel ==> Webmail ==> Go to Webmail Login ==> roundcube ==> Creat a new message (icon)

    recipient = same as sender
    subject = TEST
    message = TEST

    ==> Send now (icon)

    Receive a fast pop-up-pop-down ERROR message - hard to read

    SMTP Error (550)...
    some about "no such user here"

    and

    PHP mail function no longer works
    cbminstrel80 likes this.

  2. #2
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    6,569

    Re: ERROR Webmail no longer works

    Webmail will only work when you login with an existing email account, by selecting webmail at the dropdown for the account in question from the "Email Accounts" page.

    The icon on cPanels "front page" should probably be removed as it is missleading, there's no longer an automatically created email account based on cPanel username, and hasn't been since a cPanel upgrade a while back, which is why you can not send mails without using an email account you created.
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  3. #3
    bdistler's Avatar
    bdistler is offline x10 Lieutenant bdistler is an unknown quantity at this point
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    Re: ERROR Webmail no longer works

    cPanel ==> Email Accounts ==> (pick any one of 6 accounts) ==> More ==> Access Webmail ==>
    (enter password) Log in ==> roundcube ==> Creat a new message (icon)

    recipient = my Email account on x10hosting server Skyy/s4
    subject = TEST
    message = TEST

    ==> Send now (icon)

    message found in Sent box

    Receive NO error message

    Receive NO Email in my account on x10server Skyy/s4

    and

    PHP mail function still no longer works

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