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Thread: Suspension of account using one of your supplied web tools

  1. #1
    sistalevi15 is offline x10Hosting Member sistalevi15 is an unknown quantity at this point
    Join Date
    Jul 2011
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    Suspension of account using one of your supplied web tools

    Hi,
    I was in the middle of trying to create a web site using RVSitebuilder, when my account was suspended for high system resource usage. What good is providing a web tool to use if it is going to use too many system resources?

    I haven't logged into my account or used it for the last couple of days. I have 1 email account set up and 1 temporary web page with very little on it apart from a small amount of text & an image, therefore I cannot see that my account would fall into the category of high system resource usage if it wasn't an error with the tool supplied by yourselves, which may I add has problems in itself as it would not update when I tried to upload a .jpg banner image to the site I was trying to create.. and would not change the colours as I requested it do. Guess I will be going back to good old dreamweaver after all.

    I just wanted to bring this to your attention. I have managed to un-suspend my account now, but really don't want to have the same thing happen again if I am trying to edit it or upload to the site, this would be most inconvenient.

    Regards

    Lynda

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Suspension of account using one of your supplied web tools

    Staff are aware on this one actually, I'm not sure what they're doing with it atm though. It definitely is a major hog and they're aware, but it has a lot more features than the other one did so from what I gather it's sticking around for now.

    The pages it had problems on MOST for me was any of them involving the templates.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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