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Thread: My friend's account got suspended by accident and he needs his page back!

  1. #1
    KinoUkTo is offline x10Hosting Member KinoUkTo is an unknown quantity at this point
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    My friend's account got suspended by accident and he needs his page back!

    Hi there!
    My friend's free hosting account got suspended because I accidentally uploaded a nulled script to his FTP server (I didn't know it was nulled and deleted it right after I found out it was. I also never installed it).
    The problem is my friend's website was on the same account and he doesn't have any kind of backup. Could you please find it in your heart to at least give him the .phps for his website?
    The suspension was my fault and as I already mentioned I didn't know the script was nulled. I understand that nulled scripts are a zero tolerance violation of the TOS but my friend really needs his website back!

    I really hope you can help me!
    His account's url was pro337.x10.bz
    the .phps should be in the "/home/public_html/pro_337" folder.

    Thanks in advance,
    have a nice day!

    Felix Hofmann
    Last edited by KinoUkTo; 08-05-2011 at 10:29 AM.

  2. #2
    descalzo's Avatar
    descalzo is offline Grim Squeaker descalzo has a brilliant futuredescalzo has a brilliant futuredescalzo has a brilliant future
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    Re: My friend's account got suspended by accident and he needs his page back!

    Zero Tolerance means no excuses.

    He is responsible for his own account. He is not supposed to give others access to his account. Once he does that, he is 100% responsible for their actions too.

    He will not be unsuspended or given access to his account.
    Nothing is always absolutely so.

  3. #3
    KinoUkTo is offline x10Hosting Member KinoUkTo is an unknown quantity at this point
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    Re: My friend's account got suspended by accident and he needs his page back!

    Quote Originally Posted by descalzo View Post
    Zero Tolerance means no excuses.

    He is responsible for his own account. He is not supposed to give others access to his account. Once he does that, he is 100% responsible for their actions too.

    He will not be unsuspended or given access to his account.

    Yeah thank u so much for your kindness -.-

    This is just ridiculous. We spent months working on that page and accidentally having a nulled script on the server for like 3 minutes ruined the whole project.
    I just don't get it.
    I'm not asking you to unsuspend his account, I only need those damn phps back.

  4. #4
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: My friend's account got suspended by accident and he needs his page back!

    Per section 8 of the TOS that was agreed to create the account says that permanently suspended accounts forfeit all the contents of the account.

    Per section 6 also says that backups were the owner's of the account complete responsibility.
    Last edited by calistoy; 08-05-2011 at 12:22 PM.

  5. #5
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: My friend's account got suspended by accident and he needs his page back!

    Just as a side note, if the code to the files contains the words "Nulled by trioxx," it's nulled. The easiest way to identify nulled software is to find the actual homepage of the company who made the software, and if it costs $ and you just got it for free, it's not legal.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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