My files disappeared.

[HussamT]

Hi. my account name at Boru server is hussam. Today it seems my whole home directory disappeared. the account itself doesn't seem to be suspended.

[Zubair]

Hello,

your server boru is going through some upgrades, the problem will be resolved soon.

[HussamT]

I tried reuploading my files but it won't let me.

---------- Post added at 01:53 PM ---------- Previous post was at 11:27 AM ----------

I have a backup of my files from May and a very recent backup of my two sql databases. If someone can restore my home directory even with lost files, I can upload drupal and mybb again using file manager.

---------- Post added at 05:29 PM ---------- Previous post was at 01:53 PM ----------

I would like an official confirmation that my home directory was indeed intentionally deleted so I can know if there is still hope or if I need look elsewhere.
Thank you very much in advance.

[HussamT]

I doubt no administrator has seen my thread so far. So why no replies?
I'm not nagging or anything. But it's common courtesy to reply to people even when they are simple free-hosting users. I've been very polite and I will accept your decision regardless of what it is. Please someone reply and say something.

---------- Post added at 04:30 PM ---------- Previous post was at 11:54 AM ----------

Well some sparks of hope hehe (on irc):
[16:18] <Smith6612> You guys are all on Boru, right?
[16:18] <hussam> yes
[16:19] <Smith6612> Keep an eye on the forums and Free Hosting forum for replies from Staff
[16:19] <Smith6612> I informed Corey about the issue last night
[16:19] <Smith6612> he's aware of it but needs time to see what is going on
[16:20] <hussam> I'd settle for "we deleted your home directory. go look for webhosting elsewhere or please pay for our premium service" or "this may take weeks but your files haven't been intentionally deleted".
[16:20] <hussam> yes, it's a matter of communication.
[16:20] <Smith6612> Corey doesn't know what happened to the home directories, if they were in fact deleted by cPanel or whatever reason or if they were moved by cPanel
[16:20] <Smith6612> that's why he needs time to investigate
[16:20] <Smith6612> hence the lack of communication that you've seen at the moment

---------- Post added at 04:42 PM ---------- Previous post was at 04:30 PM ----------

More news from users on IRC:
Sounds like the people who's home directories have been deleted are people who's countries are blocked from sign ups.