Why was my free host reset?

[saviorfromthenorth]

For some reason my free webhost got reset and all of my files were gone. This is so weird. Is there a way to bring them back?

[Mitch]

Hi,

You posted this in the wrong forum. Next time post this in 'Free Hosting'. Moderator will move it when they see this thread. By the way you need to keep your account active by logging into x10hosting Forums every 2 weeks. This could be one reason why your files are gone.

[carl6969]

* Moved To Free Hosting *

[saviorfromthenorth]

Okay thanks, I'll keep that in mind. One more thing though I can't access my account through FTP anymore. When I try to access my files through CPanel File Explorer, it seems my account folder (/home/andie) is not there. How come?