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Thread: hosting account disappeared & forum account unlinked

  1. #1
    llbraughler12 is offline x10Hosting Member llbraughler12 is an unknown quantity at this point
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    hosting account disappeared & forum account unlinked

    I've been hosting my site (a simple shopping list script) on x10hosting for a few months. Just recently though, it says I don't have a hosting account and that my forum account has been unlinked to my normal account (I had to login to the forums directly here). What can be cause and can it be fixed?

  2. #2
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: hosting account disappeared & forum account unlinked

    Hello,

    You currently have a hosting account linked with this forum account that was created back in April 2011. You are on the starka server and your domain is braughler.co.cc. Make sure that when you are logging into the account panel that you are using the correct email address.
    Ryan Schmidt | Level 2 Support
    █ 888-X10-9668 - ryan[@]x10hosting.com
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  3. #3
    llbraughler12 is offline x10Hosting Member llbraughler12 is an unknown quantity at this point
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    Re: hosting account disappeared & forum account unlinked

    Thanks for replying Skizzerz. I am 99% certain that the e-mail I'm using to login is the one I attached to that domain (the one you specified is correct). I checked my e-mail settings here in the forums and it is the same e-mail address that I am using to login. Am I doing something wrong?

  4. #4
    Skizzerz's Avatar
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    Re: hosting account disappeared & forum account unlinked

    Can you take a screenshot of the page that shows you do not have a linked hosting account?
    Ryan Schmidt | Level 2 Support
    █ 888-X10-9668 - ryan[@]x10hosting.com
    x10Hosting - Giving Away Hosting Since 2004
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  5. #5
    llbraughler12 is offline x10Hosting Member llbraughler12 is an unknown quantity at this point
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    Re: hosting account disappeared & forum account unlinked

    Here it is: hosting account disappeared & forum account unlinked-nolink.png Thanks =)
    Last edited by llbraughler12; 08-10-2011 at 11:37 PM.

  6. #6
    Anna's Avatar
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    Re: hosting account disappeared & forum account unlinked

    The email attached to the account you should be logging into is NOT the one noted in that screen shot. The email you should be using is a yahoo.com email address.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

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