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Thread: Files needed after suspension

  1. #1
    SilverJay is offline x10Hosting Member SilverJay is an unknown quantity at this point
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    Red face Files needed after suspension

    Well, I didn't read the terms of service thoroughly and my account (imageboard website) got suspended for hosting XXX material.

    I would like my files back so I can move to another host that allows adult material. I've already created an account with another host and I'd like to move the files across.

    If I could just receive my website in a ZIP format it'd be greatly appreciated, either through allowing me FTP Access or sending me the ZIP through PrivMsg on the forum.

    My sincerest apologies for violating the terms of service, I completely understand why this was done.

    I'm happy to say that before the suspension I had 500 hits a day, which was awesome ^_^

    Sincerely,
    SilverJay

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Files needed after suspension

    I've already quoted the applicable parts of the TOS on IRC for you, there is nothing that can be done to retrieve the content on your account at this time.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  3. #3
    SilverJay is offline x10Hosting Member SilverJay is an unknown quantity at this point
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    Re: Files needed after suspension

    Yeah... Can't you access it? Please please please?! I'm begging you, I don't want to do several hours of work from scratch again...
    just email it to me? PLEASE!

  4. #4
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Files needed after suspension

    If an account is suspended for a breach of the terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or partial to an account holder that has been suspended.

    There is nothing we can do. I know that seems harsh, but section 6 also details that backups are -your- responsibility. If you didn't take them before, that's not our fault.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  5. #5
    SilverJay is offline x10Hosting Member SilverJay is an unknown quantity at this point
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    Re: Files needed after suspension

    Well, I wasn't able to get my images back... But I was able to get my home-page code by going through my cache and finding the page there... And some other stuff I needed... now hosting at *link nuked* since I actually read their TOS and they allow adult material.
    Last edited by stpvoice; 08-12-2011 at 09:29 AM.

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