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Thread: Um.

  1. 08-16-2011 05:08 PM #1
    epsonrok85
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    Um.

    I'm honestly new to the whole web hosting world. I have two websites... they were running perfectly fine until x10 decided to upgrade the boru. They're gone now, and so are my files in the FTP. This means that I have to start over and remake my images all over again. I am really pissed off about this, and I really need help. No one ever responds to the support requests in the support section, so I posted this here. I want to know how to rehost my websites. I have the databases, but unfortunately (frowny face), I don't have my files. Since I trusted you guys to host my websites, I'm asking you kindly to help me get my websites back up. Like I said, I'm completely new to this. If you guys can't help me, then I have nowhere else to turn for help. I practically took care of these websites everyday as if they were my babies, and now they are just gone. I would like to rehost my websites here and try trusting you guys again, but I honestly have no clue on where to begin. You guys are my only hope, and I really need some help on this.
  2. 08-16-2011 09:22 PM #2
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    ChatIndia
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    Re: Um.

    Your files cannot be recovered. I have heard that they are upgrading the affected customers account to illuminated plan. I am not sure about the news tho, ask some higher staff member about the news.
    Last edited by ChatIndia; 08-16-2011 at 09:22 PM.
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  3. 08-16-2011 09:24 PM #3
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    Re: Um.

    Check this link

    Boru - Account issues after the upgrades
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  4. 08-16-2011 09:35 PM #4
    epsonrok85
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    Re: Um.

    I already knew about that announcement. I'm just wanting to know how to re-host my websites.
  5. 08-17-2011 06:14 AM #5
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    carl6969
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    Re: Um.

    * Moved To Free Hosting *

  6. 08-17-2011 01:26 PM #6
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    Anna
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    Re: Um.

    Closing this one as well to avoid confusion. Please direct any further questions you may have to the thread: How to get my sites back up.
    Do you have trouble reaching your site?
    Check here first: News and Announcements

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    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site
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