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Thread: I know nobody's going to try to help me with this, but I'll post it anyway.

  1. #1
    epsonrok85 is offline x10Hosting Member epsonrok85 is an unknown quantity at this point
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    I know nobody's going to try to help me with this, but I'll post it anyway.

    I'm honestly new to the whole web hosting world. I have two websites... they were running perfectly fine until x10 decided to upgrade the boru. They're gone now, and so are my files in the FTP. This means that I have to start over and remake my images all over again. I am really pissed off about this, and I really need help. I want to know how to rehost my websites. I have the databases, but unfortunately (frowny face), I don't have my files. Since I trusted you guys to host my websites, I'm asking you kindly to help me get my websites back up. Like I said, I'm completely new to this. If you guys can't help me, then I have nowhere else to turn for help. I practically took care of these websites everyday as if they were my babies, and now they are just gone. I would like to rehost my websites here and try trusting you guys again, but I honestly have no clue on where to begin. You guys are my only hope, and I really need some help on this.

  2. #2
    Smith6612's Avatar
    Smith6612 is offline <<< wants a Turkey Smith6612 has a spectacular aura about
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    Re: I know nobody's going to try to help me with this, but I'll post it anyway.

    As you've pointed out, you've lost your files as a result of the issues Boru had which resulted in the removal of Home Directories for a few users. From this point, you've already realized that MySQL Databases were left intact since they are on a separate server. At this point, it's really a case of deleting your current account on Boru and getting the account re-created under the same Forum/AMP Account. From there, it would be uploading your site data if you have a backup of your site stored on your PC, since x10 does not have backups of the account data that was lost.

    I can delete the account for you so that it can be re-created.

    My signature likes cookies! Do you? :D

  3. #3
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: I know nobody's going to try to help me with this, but I'll post it anyway.

    Closing this thread to avoid confusion.

    If you have any further questions please refer to your other thread: How to get my sites back up.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

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