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Thread: Boru Upgrade

  1. #1
    gboy4272 is offline x10Hosting Member gboy4272 is an unknown quantity at this point
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    Boru Upgrade

    I'm not sure whether or not the error that occurred during the upgrade affected me but I am having trouble accessing pages on my site that I see in the cPanel File Manager and that I am 100% positive I have published. I am getting a '403 Permission Denied' error. Specifically on this page: http://stats.x10.bz/Cross%20Country/...2/082011cc.php

    ---------- Post added at 01:15 AM ---------- Previous post was at 12:54 AM ----------

    I have discovered that I get the error message when I link to the page from my webs.com site, but not when I input it directly into the browser.

    I need it to work from the webs.com site if you could please see if it is something on your end or theirs that would be much appreciated.

    Thanks.

    ---------- Post added at 01:40 AM ---------- Previous post was at 01:15 AM ----------

    Also linking from Facebook doesn't work either. So i'm guessing that linking from any outside website isn't working.

  2. #2
    Bryon is offline Administrator Bryon has disabled reputation
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    Re: Boru Upgrade

    The issue was your directory permissions, they need to be 755. I have corrected it for you.

    Let us know if you run into any further difficulties!
    Last edited by Bryon; 08-20-2011 at 09:03 PM.

  3. #3
    gboy4272 is offline x10Hosting Member gboy4272 is an unknown quantity at this point
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    Re: Boru Upgrade

    Ok thank you. Unfortunately I'm still getting the error and it does mention permissions as being a cause. Am I able to change these on my own?

  4. #4
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: Boru Upgrade

    Yes, you can change them in the file manager of cPanel.

    In general directories need 755, and files 644. Do note that having 777 on any file/folder that you access directly in the browser will give an error.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


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  5. #5
    gboy4272 is offline x10Hosting Member gboy4272 is an unknown quantity at this point
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    Re: Boru Upgrade

    I have checked & rechecked all permissions for the associated file and it's parent folders and I am still getting the error.

  6. #6
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: Boru Upgrade

    On what url do you get the error?

    Another common cause is .htaccess. If you have RewriteEngin on, you also need RewriteBase / (or whatever is suitable in your case a base directive is needed though), also you can NOT set any php flags in .htaccess for the setup on free hosting.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

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