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Thread: Cant Install my software / 500 Internet Server Error

  1. #1
    briggsy199176 is offline x10Hosting Member briggsy199176 is an unknown quantity at this point
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    May 2011
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    Cant Install my software / 500 Internet Server Error

    Due to the upgrade of Starka all my files were lost so ive had to install it all again, ive uploaded my scripts and when i click install.php or test.php they take me to a 500 Error page, the account is not suspended and i have access to the cPanel.

    Account name: xclan
    Website: http://x-clan.x10.mx

    im trying to install the latest WoltLab Burning Board Lite 2.1.1 which is a free software so theres no problems with nulled software either. on the otherhand my html files work perfectly :S

    Also in the cPanel i dont know if this is just a fault in the upgrade, but normally i have a limit of 2 MySQL databases but it now says 4, but i can only create 2, must be a bug.

    Thanks if you can help, really need my site up and running again.

    ---------- Post added at 04:45 PM ---------- Previous post was at 04:04 PM ----------

    Never mind, got it working, some reason the Public_html was set to 777 instead of 750. but still wondering about the MySQL database bug, do i really have just 2 or am i suppost to be getting 4?

    ---------- Post added at 05:27 PM ---------- Previous post was at 04:45 PM ----------

    Now its happened again -.- getting pretty annoying this, a reply would be nice, and not just ingoring it.

  2. #2
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Cant Install my software / 500 Internet Server Error

    There were no files lost in the upgrade of any other server than Boru. No files or accounts were lost on your server when we upgraded.

    A 500 error page is either caused by permissions being incorrect or the .htaccess file having unsupported entries. Make sure your FTP program and\or any scripts you are using are not setting permissions.

    With that said, I have reset the permissions on all of your folders\files. We're re-enabling Postgresql that is why the database count is not correct right now.
    Last edited by Corey; 08-24-2011 at 07:33 PM.
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  3. #3
    briggsy199176 is offline x10Hosting Member briggsy199176 is an unknown quantity at this point
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    Re: Cant Install my software / 500 Internet Server Error

    Thanks for the reply and the help. works perfect now, good job on the starka upgrade too, installed first time, normally use to take a good 7-8 tries, nice work.

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