Closed Thread
Results 1 to 3 of 3

Thread: Server Error when accessing from custom domain

  1. #1
    mathieu.boucher49 is offline x10Hosting Member mathieu.boucher49 is an unknown quantity at this point
    Join Date
    Aug 2011
    Posts
    2

    Server Error when accessing from custom domain

    Hi,

    First of all, thanks for this awesome service.

    I just moved a website I had to your server and pointed my domain (orchestreequitable.com) to your nameservers. When I access the site using orchestreequitalbe.x10.mx everything works fine but when I use orchestreequitable.com, i receive the following message:

    "Server Error. There has been a server error. Please try again momentarily. If the issue persists, create a support ticket."

    When I access directly a page ie:orchestreequitable.com/index.shtml, it works. I'm also able to access my ftp, cpanel and emails using this domain, but accessing www.orchestreequitable.com always gives me this error. I also tried a proxy and a VPN from different locations with the same result. I also checked the .htaccess and index.shtml is defined as my index file. Could you help me with that?

    Thank you for your Help
    Last edited by mathieu.boucher49; 08-30-2011 at 11:27 PM.

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
    Join Date
    Jun 2005
    Location
    Behind a keyboard.
    Posts
    8,998

    Re: Server Error when accessing from custom domain

    Clear the browser cache and flush DNS, I'm actually getting a webpage normally without the index.shtml bit at the end:

    "The Philharmonic Orchestra Equitable was founded in 2009."

    That's after I translated it though, I can't speak french, but there's definitely a page showing here


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  3. #3
    mathieu.boucher49 is offline x10Hosting Member mathieu.boucher49 is an unknown quantity at this point
    Join Date
    Aug 2011
    Posts
    2

    Re: Server Error when accessing from custom domain

    Thank you very much. I went way too far with my proxy and everything

Closed Thread

Similar Threads

  1. Internal Server error on accessing web site
    By senrik39 in forum Free Hosting
    Replies: 3
    Last Post: 08-08-2011, 11:37 PM
  2. getting error on accessing my website / hosted on your server
    By innocentslab62 in forum Free Hosting
    Replies: 1
    Last Post: 04-13-2011, 05:21 AM
  3. Replies: 3
    Last Post: 01-14-2011, 02:39 PM
  4. error when trying to add custom domain
    By nathan19 in forum Free Hosting
    Replies: 0
    Last Post: 06-27-2010, 07:31 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
x10hosting free hosting for the masses
dedicated servers