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Thread: Custom URL and No special ftp accounts

  1. #1
    ruigebart83 is offline x10Hosting Member ruigebart83 is an unknown quantity at this point
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    Question Custom URL and No special ftp accounts

    Hello,
    I have got two questions:

    1: I changed my main domain from bartruigrok.x10.mx to bartruigrok.com I updated the name server address about 4 days ago. But now the .com url is pointing to a 'default web page' for quite a while and I am not able to view the website using the old domain. Do I just have to wait or do I need to change some settings?
    2: Before uploading my website files, I accidentally removed all folders (public_html, www, public_ftp). I did recreate the public_html folder but I do not know how to create the www or the public_ftp. I also noticed all the special ftp-accounts are gone. I there an easy solution to this problem?

    Thank you so much in advance :D

  2. #2
    ruigebart83 is offline x10Hosting Member ruigebart83 is an unknown quantity at this point
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    Thumbs up Re: Custom URL and No special ftp accounts

    I am still having trouble with the domain. My new url still brings me to the 'defaultwebpage' (even after clearing cache and using another computer).

    I really hope someone can help me

    ---------- Post added at 05:30 PM ---------- Previous post was at 04:14 PM ----------

    It seems to be working now!!! I don't know if anyone changed something, or it might just be time. Anyway: thanks

  3. #3
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: Custom URL and No special ftp accounts

    www was just a mirror of the public_html folder, and is not in reality needed to make the account function.

    As for public_ftp, you can just re-create that one as you did with public_html, it is however not crucial either.

    As for the special ftp accounts, I'll have to check with a higher admin, never encountered a case where they got lost until now.
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