Hosting Account Suspended

[icono.mx29]

Boru - Account issues after the upgrades» view post or » respond
During the process of upgrading Boru there was sadly a few accounts that did lose all files, including some crucial for cPanel to work correctly (these includes domain handling files). In fact the entire home directory was lost for those accounts that are affected.

The databases are still intact and you should be able to access them through phpMyAdmin and take backups where needed, if you do have a problem with this part we can help extract database backups for you.

We apologies for the inconveniences caused due to this. As a compensation we will be offering Illuminated upgrades to those affected.
ADD: For clarification, you would get the first 5 years with Illuminated free, if you wish to continue after that it would come with a cost, which currently is $60 for 5 years.

If you were affected by this, please open a support ticket if you haven't already done so.

[descalzo]

a. you are on Chopin
b. you are not suspended

[icono.mx29]

The suspended acount is:

psm.x10.mx

Thanks

[calistoy]

The account that has that domain belongs to a different forum account. For help with the account, verification of the owner for it is needed. To do that, login to that forum account that belongs to the account and post a support request for that account.