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Thread: Account Suspension

  1. #1
    ssakhi143237 is offline x10Hosting Member ssakhi143237 is an unknown quantity at this point
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    Account Suspension

    hence i have not yet edited anything or done anything why you are suspending my account without any error's / reason. in one day 2 times my account got suspended without any reason & the point is you say that my website lowered down ur cpu usage there's nothing that much high that lower downs your cpu ...ok...
    before suspending account 1st check user's details ...then do it...

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Account Suspension

    I just verified it is indeed a valid suspension because you are violating the rules regarding how often you can run your cron jobs.

    "* Crons: We do not allow more than one cron within a 5 minute time period per account. This means if you have two crons you must make sure that both do not go off within 5 minutes of each other."

    You're running 3 every minute. That's the reason it suspended you, as the scripts themselves are actually taking a fair amount of time to complete running, so it's picking you up for excessive commands.

    Until you agree to remedy the issue, I've applied a semi-permanent suspension, as it is indeed currently breaking the terms. You're more than welcome to agree to fix them, but in order to be in line with the TOS, they not only have to run every 5 minutes instead of every 1, but you can't have 2 execute within 5 minutes of each other, so if they are all set to run every 5 minutes, it'll -still- break the terms. You'll have to do something similar to running one at 0, 15, 30, and 45 minutes after the hour, the next at 5, 20, 35, and 50, the next at 10, 25, 40, and 55.

    In short? It's valid, it's in the terms, and while it's not permanent, it was indeed suspending you for a legitimate reason. You're welcome to fix it, but as it currently stands the system was indeed suspending you for a valid reason.
    Last edited by Livewire; 09-05-2011 at 03:46 AM.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  3. #3
    ssakhi143237 is offline x10Hosting Member ssakhi143237 is an unknown quantity at this point
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    Re: Account Suspension

    ok done

  4. #4
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Account Suspension

    Unsuspending now; you'll have 24hr to bring it back in line with the TOS.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  5. #5
    ssakhi143237 is offline x10Hosting Member ssakhi143237 is an unknown quantity at this point
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    Re: Account Suspension

    pls... help i was going to delete my all crons but at a time within second my account again got suspended. it u can do this pls remove my all crons.

  6. #6
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Account Suspension

    I don't see any active crons anymore, the system may have picked up and removed them on its own. Unsuspending it now.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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