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Thread: Support closed for server lotus

  1. #1
    bdistler's Avatar
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    Support closed for server lotus

    User tries to open a support ticket - and receives
    ==>
    Support is currently closed for the server your hosting account is on (lotus). Please visit our forums and read the news.
    <==

    I did not find anything about this in forum [ News and Announcements ]
    or at http://status.x10hosting.com/

    what [ forums ] is this referring to ?
    and
    what [ news ] is this referring to ?

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    bdistler's Avatar
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    Re: Support closed for server lotus

    Is it still erroring out? Last I had heard this particular bug was supposed to have been fixed.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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    bdistler's Avatar
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    Re: Support closed for server lotus

    what I am looking for - is where - in what forum and/or news/status page
    can I read about this error

    ==>
    Support is currently closed for the server your hosting account is on (lotus). Please visit our forums and read the news.
    <==
    Bold typeface set by me

  5. #5
    Livewire's Avatar
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    Re: Support closed for server lotus

    Wasn't posted in status, there was a coding error in the backend that was resolved sometime last night it looks like. That error's the generic error from when we intentionally close support, which we haven't had to do in a while.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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