Webmail Forwarding

[jenniferz51]

Is there another way to get answers to questions besides posting them here? I've posted this question twice, and it was closed with no response. I'm not sure where else to go.

I have a form on my website to request additional information. The responses are sent to my X10 webmail. I set up my webmail account to automatically forward e-mails to my normal account. If I send an e-mail directly to the webmail account, it forwards as expected. However, when request is sent from my website, it shows up in the webmail account, but doesn't forward to my regular e-mail account. Why is that? How do I fix it? Thanks!