Error on Hosting Account Signup

[johannes.teig71]

Hi, i opened an account last week, the account setup completion was pending for the whole day, so i took a look for it again today. as it turned out there occured an error and i retried the signup. but after loging in again the error reappeared:

Pending Hosting Account Signup submitted September 28 at 7:03 am
7iCKrDMyZ2fG
action status
Error occurred during processing error code
384F0062 result
An error occurred as your hosting account signup was executed. This error was fatal to the request. Please reattempt your hosting signup again or create a support request.

when i tried to create a support request it was not possible because of this:

Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news.

i guess this is the case as the account was not created before.

any help on this problem?

[Skizzerz]

Hello,

Try signing up with a different username.