Website unsuspension please?

[dirkb]

Hello,

My account got suspended. However, I'd like to unsuspend it. I cannot do it from my control panel:

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Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

• An older account was removed as the result of inactivity.
• A past account has been terminated for breaching our Terms of Service.
• You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here.
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The link to support ticket is not working either, so my only resort is through this support forum. Can someone of X10 hosting get my web pages back online?

Regards,

[Livewire]

There's no hosting account linked under your username; did you receive an email when it was suspended? If so, was that email sent over 14 days ago? Accounts suspended for 14 days are queued for termination and deleted shortly after; if yours was terminated, all data would've been erased.